Tuesday 9 April 2013

TASK 3


SOFT SKILLS

Question :


1. In brief, explain the term 'Soft Skills'.
2. Why do you think soft skill is related to Information System?
3. Explain the role of scholars toward the practical usage of soft skill in Information System.

Answer :

1. Soft skills are personal attributes that enhance an individual's interactions, job performance and career prospects. Unlike hard skills, which are about a person's skill set and ability to perform a certain type of task or activity, soft skills are interpersonal and broadly applicable.


2. A person's soft skill EQ is an important part of their individual contribution to the success of an organization. Those organizations dealing with customers face-to-face are generally more successful, if they train their staff to use these skills. Screening or training for personal habits or traits such as dependability and conscientiousness can yield significant return on investment for an organization. 

Besides, soft skills are increasingly sought out by employers in addition to standard qualifications.It has been suggested that in a number of professions soft skills may be more important over the long term than occupational skills. The legal,it has been suggested that in a number of professions soft skills may be more important over the long term than occupational skills.

3. The soft skills of Information Systems (IS) professionals are recognized as important for job performance, few attempts have been made to study systematically the concept of soft skills. The pioneering work in the area of practical intelligence and creativity at the workplace to develop the concept of soft skills and to validate an instrument to assess soft skills within the IS profession.

A computer-based instrument is developed to elicit these strategies of IS professionals when faced with IS related work situations. Based on the instrument, we benchmark a group of experienced IS professional against a group of inexperienced first-year undergraduate in a computer science program. Our findings indicate that inexperienced undergraduates possess as good a set of soft skills as their experienced counterparts in managing themselves, peers and their superiors.

Experienced IS professionals possess better soft skill strategies for managing subordinates, clients and vendors than do inexperienced IS undergraduates. The results confirm the importance of work exposure and work experience in developing soft skills. Experienced IS professionals have been exposed to more complex situations at work and have therefore evolved a more complex situations at work and have therefore evolved a more complex set of self-management and self-regulation strategies and mental schema. We conclude with implications for selection, training and development of IS professionals in soft skills.

SOURCES:

  1. http://searchcio.techtarget.com/definition/soft-skills
  2. http://aisel.aisnet.org/acis2001/62/
  3. http://computertrainingcenters.com/soft-skills-in-the-workplace/
  4. http://www.iseek.org/careers/soft-skills.html
  5. http://ir.polytechnic.edu.na/handle/10628/39

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